Introduction

ServEaze values the privacy of its users and is committed to maintaining the confidentiality of the information provided by them. This Privacy Policy outlines our practices for handling and securing users’ Personal Information.

Scope of the Privacy Policy

This Privacy Policy applies to any individual (‘User’) who purchases, intends to purchase, or inquiries about any product(s) or service(s) offered by ServEaze through various customer interface channels, including our website, mobile site, mobile app, and offline channels such as call centres and offices (collectively referred to as “Sales Channels”). By accessing or using the Website or other Sales Channels, the User agrees to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the website or Sales Channels.

Third-Party Websites

This Privacy Policy does not extend to third-party websites, mobile sites, or apps, even if linked to our website. Users should be aware that the information and privacy practices of ServEaze’s business partners, advertisers, sponsors or other sites linked to our Website may differ materially from this Privacy Policy. We recommend reviewing the privacy statements of any third parties you interact with.

User Agreement

This Privacy Policy is an integral part of your User Agreement with ServEaze. All capitalized terms used but not defined herein shall have the meanings ascribed to them in the User Agreement.

Collection of Personal Information

To provide our services and fulfil our legal obligations, we collect the following types of Personal Information:

Registration Information

When registering on the Website, you may provide information such as:

• Personal identity details (name, gender, marital status, religion, age)
• Contact information (email address, postal address, phone numbers)
• Financial information (banking details, credit/debit card information, billing information)

Additional Information

We may also collect other information, including but not limited to:

• Transactional history related to your e-commerce activities
• Security-related information (usernames, passwords, etc.)
• Data created by you or third parties that you wish to store on our servers (e.g., image files, documents)
• Publicly available information from social media channels linked to your account

Information for Third Parties

If you make a booking for another patient through your ServEaze account, you must confirm that you have their consent to share their information with us and the relevant service providers.